We provide Original and high quality products to our customers. Should you feel that you are not satisfied, or if the product doesn't meet your needs or expectations, we would encourage you to try the following three things to provide you with all the possible solutions that might help you find satisfaction with your purchase:

1. Read the description of the item on our website. You might be able to find an answer that helps you better utilize the product to your satisfaction.
2. Visit the manufacturer's website. Perhaps you might find a solution there that works for you.
3. Contact our support team to see if there is anything further we can do or try. Our agents are available during business hours and will work hard to find a solution for you, if one exists.

If trying the above solutions doesn't work for you, and our support team is unable to help you use the product to your satisfaction, the only other thing we can then do is to promptly issue a refund to you. Please see our 30 days Money back policy.